With more than 40 years in the travel industry, Victoria has built an unrivaled reputation for quality and innovation. Elán, which began operation on January 1, 2020, focuses on providing concierge level travel planning to a select by-invitation-only clientele.
Victoria is also proud travel agency board member of numerous hotel and resort brands. She has received recognition on 3 separate years as one of the Top 25 Agents by Travel Weekly Magazine, and was voted Most Admired and Ambassador of the Year by the Four Seasons. She is also proud to have been nominated as Most Admired Advisor in the United States on eight separate occasions, from 2008-2018, by Virtuoso.
We work with the finest hotels, resorts, guides, and on-site travel providers in the world to bring you the highest quality travel experience. We provide services to our clientele on a fee basis that accounts for the complexity and time we invest in planning your travel.
If you are interested in working with Victoria to make your personal travel dreams come true, contact her at firstname.lastname@example.org or complete the form on our Inquiries page.
Terms & Conditions:
By booking through Elán (Elán Travel, LLC), you agree that the following terms and conditions apply:
Planning and managing your travel requires a substantial investment of time throughout your planning and travel experience, so we operate on a fee-based system for planning, bookings and cancellations. Before beginning substantive work on your travel plans, we will discuss our fees.
Because your plans may change due to reasons beyond your control or ours, we always suggest that you consider purchasing travel insurance. A variety of coverage plans are available, depending on your needs.
In the event that you cancel or change reservations for any reason, we charge a cancellation/ change fee. This fee is charged in addition to any cancellation or change fee imposed by the vendor (i.e., the hotel, the airline, etc.) and is equivalent to the greater of 10% of the total price of the item canceled or $100 per item canceled.
Although it is exceptionally rare, on occasion a vendor may fail to deliver as promised, or events outside their control may affect their ability to provide you with the services you expect. We will always do our best to help you recover the value of any such failure on the part of a vendor, but our responsibility to you and your guests is limited to providing that assistance. Financial liability for any failure to deliver accommodations or services is that of the vendor, and not Elán. For this reason, we suggest always making payments through a credit card, which provides protections that are not available if you pay by cash, check, or wire transfer.
Elán will endeavor to ensure that clients are aware of travel requirements for their destination, but it is the responsibility of each individual to ensure that he or she meets the requirements of his or her destination(s), including as applicable, a valid passport, necessary visas, immunizations, medical clearances, and preauthorization for carriage and the visit itself. In this respect, every traveler should consult the official government guidance of his/her destination, and the information available through the U.S. Department of State.
By booking travel arrangements through Elán, each traveler agrees to assume the risk of financial loss, personal injury or death which are inherent in travel, and to hold harmless and indemnify Elán against all claims and lawsuits arising out of travel arrangements booked through Elán.
We strive to ensure that your travel plans are handled with the highest degree of professionalism within Elán and when you are actually traveling. You can help us achieve this goal by carefully reviewing the reservations we make on your behalf to ensure accuracy as soon as you receive them. We urge clients to reasonable caution in their travels, to plan for unforeseen events, and to remember that ultimately your safety and that of your family is yours. Should you have any questions about any of these policies, please feel free to reach out to us.