With more than 40 years in the travel industry, Victoria has built an unrivaled reputation for quality and innovation. Elán, which began operation on January 1, 2020, focuses on providing concierge level travel planning to a select by-invitation-only clientele.
Victoria is also proud travel agency board member of numerous hotel and resort brands. She has received recognition on 3 separate years as one of the Top 25 Agents by Travel Weekly Magazine, and was voted Most Admired and Ambassador of the Year by the Four Seasons. She is also proud to have been nominated as Most Admired Advisor in the United States on eight separate occasions, from 2008-2018, by Virtuoso.
We work with the finest hotels, resorts, guides, and on-site travel providers in the world to bring you the highest quality travel experience. We provide services to our clientele on a fee basis that accounts for the complexity and time we invest in planning your travel.
If you are interested in working with Victoria to make your personal travel dreams come true, contact her at email@example.com or complete the form on our Inquiries page.
Terms & Conditions:
By booking through Elán, you agree to the following:
Planning and managing your travel requires a substantial investment of time throughout your planning and travel experience, so we operate on a fee-based system for planning, bookings and cancellations. Before beginning substantive work on your travel plans, we will discuss our fees. Elán’s standard fee schedule can be downloaded below. Exceptionally complex itineraries may be subject to additional fees.
Individuals or couples may wish to consider Elán’s annual fee option, permitting travel planning for up to 90 days per year of travel for a fixed fee.
Prices quoted directly or through literature we distribute are always subject to availability, and certain classes of service or accommodation may become unavailable up until the time your reservation is made, resulting in price changes.
Because your plans may change due to reasons beyond your control or ours, we always suggest that you consider purchasing travel insurance. A variety of coverage plans are available, depending on your needs.
In the event that you cancel or change reservations for any reason, we charge a cancellation/change fee. This fee is charged in addition to any cancellation or change fee imposed by the vendor (i.e., the hotel, the airline, etc.) and is equivalent to the greater of 10% of the total price of the item canceled or $100 per item canceled.
Although it is exceptionally rare, on occasion a vendor may fail to deliver as promised. We will always do our best to help you recover the value of any such failure on the part of a vendor, but our responsibility to you and your guests is limited to providing that assistance. Financial liability for any failure to deliver accommodations or services is that of the vendor. For this reason, we suggest always making payments through a credit card, which provides protections that are lost if you pay by cash, check, or wire transfer.